Will I have access to my money 24 hours a day? The money in your account is available to you at any time. The actual dollar amount may change up until 5pm est. pending open positions. Any request made to transfer money prior to 5 pm est., will reflect the balance +/- at 5 pm est.
Can I withdraw money on a monthly basis for my living expenses?
While we do ask for a 6 month verbal commitment to see the Manage Account work, it is your money and you may withdraw it at anytime. We also would like to remind you of our risk agreement, you should not invest money you can not afford to lose, (ie. monthly money set aside for other obligations).
Will I be charged a fee to withdraw money? Currently Wealth Builders FX does not charge a fee for withdrawals. Although FXCM and you current Financial Institution may charge fees. (ie. wire fees).
What is the advantage of a managed account as opposed to me trading with your signal service? Won't I save the fees?
While its true if you trade on you own with our signals you will limit some of your fees. You will still pay for broker spreads. You also are now subject to inaccurate fills, limits and stops. You are now tied to your computer 24hrs a day to adequately follow WBFX alerts. Let’s face it, time is money. Our signals do go out at time of execution but are not guaranteed due to email, Internet, and text message providers.
20% seems very high for a fee?
While 20% may seem high, it is well within the industry standard. Keep in mind some firms charge up to 50% performance fees with minimum investments starting at 250k. We only charge these fees if we make you money. While for someone looking at the fees and not looking a performance it is high.
When will my demo trading account be activated?
Your demo account will usually be activated within 24 hours. A confirmation email will be sent to the email address you provided us when you requested the demo account.
When will my live trading account be activated?
Your live trading account will usually be activated as soon as your information is verified and your application is processed. This entire process normally takes less than one business day. A confirmation email will be sent to the email address on file for your account once the account has been activated. You may fund your account at anytime after you receive your confirmation email.
Do I require the platform to be connected to the Internet permanently? No, all trade signals are executed on Remote servers, therefore is not a requirement to keep your PC running for trade execution on your account. You are required to connect to the internet to set your Money Management settings initially.
Can I set leverage with your platform, what if signal provider wants to buy $100k but I only want to open $10k?
The client sets the leverage for each currency pair to their requirement, the signal provider only sends the signals, not a suggested lot size, a client can trade from $10k lot upwards for each pair they decide to trade. There are 3 Modes of Money Management:
(i) Fixed Lot � Fixed Lot size per trade.
(ii) Fixed Ratio � Fixed Account % Risk per trade on Principal.
(iii) Fixed Delta � Increases or Decreases lot size dependent on Account Balance.
Does your platform support multiple strategies in parallel?
What happens if Provider A is short on EURUSD and Provider B tries to place a long EURUSD trade. The platform will recognize signals from multiple signal providers and hedging is used when necessary.
Which is the best system to trade?
This is left to the discretion of the client, we provide them all the tools and trade history for them to make an informed decision regarding their investment choices, but do not provide investment advice.
Can I stop trading at any time?
Yes, you can close all your positions and disable your portfolio instantly, you are in complete control at all times of your account.
What is your fee structure?
We charge 2% of your account balance to manage your account. We also charge a 20% performance fee on any profits over any new balance highs.
What is a performance fee?
Performance fee is defined as any fee that is deducted from your account due to new gains made on your account.
What if I lose money one month, will you still charge me the performance fee?
No. The performance fee only applies to NEW balance gains. For example, if your initial investment is 5k and it gains 1k then, your account is +1k(6k total). The performance fee will be charged on the 1K. Say the next month the account goes -1K(back down to 5K), we will never charge a performance fee again until the account balance goes above 6k. *please note this examples balance did not factor the performance fee. Whole numbers were used for ease of understanding.
What are the chances that I can lose all my initial investment?
With our money management strategy, we will always use only a small percentage of your capital at one time. However, as with any other investment you must understand that there is a risk of loss.
Can I get training from you to become an even better trader?
No, but there are many qualified trader trainers and professional traders that have experience that we could refer to you. We do not make our money as trainers but instead as actual traders. Please contact us at: contact@wealthbuildersfx.com so that we may more accurately understand your training wishes and needs.
Tech Support
Is Tech support available 24 hrs a day?
While office hours vary, Support is available via web and/or phone. All questions will be answered in a timely manner. Customer service is our #1 priority.
Contact us for answers to your questions not shown in our FAQs.
Off-exchange foreign currency trading on margin carries a high level of risk and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to invest in foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and, therefore, you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with off-exchange foreign currency trading and seek advice from an independent financial advisor if you have any doubts. Read our full Risk Disclaimer.
